Support

Questions, problems, or anything about your account.

I signed in but the app says my account is pending

New accounts may need approval before they can use the app. Email the address above from the account you signed in with and it will be approved.

How do I share with someone?

Open a project, go to its settings, and add the person by the email address they sign in with. Everything in that project — photos, videos, chat, notes and todos — is then shared with them, and with nobody else.

Can I move photos between my own devices?

Yes — that is what it was built for. Sign in on both devices with the same account; a project's contents appear on all of them. Photos keep their full resolution and can be saved back to the device's gallery.

Reporting content or blocking someone

Any photo, message, note or person can be reported from inside the app, and anyone can be blocked — blocked people's posts stop appearing for you. Reports go to the administrator and are reviewed within 24 hours. Content that breaks the terms is removed and the accounts that posted it lose access.

Deleting your account

Settings → Delete my account, inside the app. See deleting your account for exactly what is removed and what stays.